Privacy Policy

At Shine Car Wash Cafe, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following personal information when you visit our website, use our services, or contact us:

  • Your name, phone number, and email address
  • Vehicle information (e.g. make, model, registration)
  • Payment details (card details are processed securely via third-party providers)
  • Membership or subscription preferences
  • Feedback, reviews, or enquiry details
  • IP address and website usage data via cookies or Google Analytics

2. How We Use Your Information

We collect personal information to:

  • Provide car wash and detailing services
  • Confirm and manage bookings or memberships
  • Send service updates, promotions, or follow-up reminders (with your consent)
  • Process payments and issue invoices
  • Improve our website and service quality
  • Comply with legal obligations

3. Disclosure of Your Information

We do not sell or share your personal information with third parties for marketing. We may disclose your information to:

  • Third-party service providers (e.g. payment processors, booking platforms)
  • Legal or regulatory authorities if required by law
  • Our business partners, only as needed to provide services you’ve requested

4. Cookies and Analytics

Our website may use cookies and analytics tools (e.g. Google Analytics) to understand visitor behavior and improve your experience. You can disable cookies via your browser settings.

5. Security of Your Information

We take reasonable steps to protect your information from misuse, loss, or unauthorized access. However, no method of online transmission is completely secure.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at shinecarwash168@gmail.com. We will respond within a reasonable time.

7. Marketing Communications

With your consent, we may send you promotions or updates. You can unsubscribe at any time using the link in the email or by contacting us.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.